Recently (Fall 2008) Academy picked up a Chicken farm that one of those BIG name Companies were servicing for over 5 years, Well in our first month of service Academy caught over 30 RATS! in the facility.  Make sure you are getting the service that you expect and if your not sure call Academy for Guaranteed results.  Our Clients tell it all! I asked Eugene not to mention my restaurant's name due to the matter. however.  I had that big name company for a very long time,the technician was nice and with that big name the company had to be good, so I thought. Well I always saw roaches, the tech told me that was normal, so for years I thought I had to just accept that-roaches-Restaurants go hand in hand.  Well, till the Health Department found them and closed me down- the problem was so bad I was closed for 3 weeks, what a night mare. That  company didn't seem to care a bit, I fired them!    I heard about this company that had many years of experience in the commercial industry, so I called them- Academy pest control.. My tech Eugene, didn't just talk the talk he eliminated my problem completely.  I have been pest free now for 8 months and I don't have to worry about the Health department closing me down.   One of the first things the sales person told me was that I should not settle or pay  for inferior service, I guess it's true you get what you pay for. That closure cost me  a lot of money.   Thanks Academy, O.P.